VyperCloud started as a group of IT professionals in early 2014 to introduce a new standard in the fast changing environment of web hosting. Our mission is to achieve your 100% satisfaction, which is guaranteed by our professional service and friendly support. With over a decade of web hosting experience on various hosting platforms and operating systems, particularly Apache and Linux, we bring a wealth of knowledge and the capability to handle any hosting needs. This experience also comes with the support and knowledge our customers have come to rely on. We ensure that customer’s questions are resolved timely and effectively and from our friendly and respectful customer support team.
Our Customer Support
Customer experience is the true differentiator in the hosting industry, which is why we provide a world-class customer experience in every interaction. Our seasoned team of expert hosting professionals is U.S.-based and available 24/7/365 via chat, phone, and ticket. Whatever your need or concern, we take pride in addressing quickly and accurately. Our response times on chat and phone are less than one minute, and less than 20 minutes via our ticketing help desk.
Our hosting platform of dedicated, cloud, managed, and On-Demand Hybrid services serves thousands of business customers worldwide and hundreds of thousands of websites and applications, including gaming platforms, big data applications, and back office applications. There is nothing more important to us than our customers, who are our lifeblood.
Responsive Leadership Team
Our leadership team is hands-on and available to all our customers via social media, email, and phone. Just a click or phone call away, we invite you to connect with us and start the conversation today. Your satisfaction is how we judge our success, so please reach out and talk to us. Our entire team is deeply committed to satisfying you – a commitment that begins with our senior leadership team.
At VyperCloud, you can expect both quality and quantity. We aim to provide the best web hosting experience in the industry, at all times. We do everything in our power to amaze our customers and provide consistently phenomenal support. In fact, we are so confident you will love us that we offer a 30-Day Money-Back Guarantee on all web hosting service. If you are ever dissatisfied with our service, please contact our support team for a prorated refund.